About Us

We want you to feel confident in your workwear. If something isn’t quite right, we’ll do our best to make it right.

Returns

Eligibility: Returns are accepted within 14 days of the delivery date.

Condition

Returned items must be:

Unworn, unwashed, and in resellable condition.

In original packaging with all tags attached.

Non-Returnable Items

Customized or embroidered gear.

Clearance or final sale items.

Undergarments or PPE (e.g., masks, gloves) for hygiene reasons.

Exchanges

Please contact for exchanges. 

Refunds

Once we receive and inspect your return, refunds will be issued to your original payment method within 5–10 business days.

Original shipping fees are non-refundable unless the return is due to an error on our part (e.g., incorrect or defective item).

How to Make a Return

Start a Return:

Contact us via our contact page with your order number and reason for return.

Prepare Your Package

Repackage the item securely.

Include your order number inside the package.

Ship It To

Address will be provided during returns/exchange process.

We recommend using a trackable shipping service. Customers are responsible for return shipping costs unless the return is due to our error.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of delivery. We’ll resolve the issue quickly with a replacement, refund, or store credit.

For any questions or help with your return, reach out to us via our contact page
 

Thank you for shopping with Patron Workwear  – built for the job.